Support


To request support or report an issue with a Product Catalog API, please visit the ATPCO Support portal.

📝 Access to the ATPCO Support portal is limited to those with an ATPCO user name and password. If you lack these credentials, please visit https://atpco.net/contact/ and select “Create your account.”

Access to Production APIs

The following production APIs are now available:

  • Intake API
    Each airline or their authorized technology providers can create and maintain Product Catalog data.
  • Subscription API
    Access your own or authorized partner catalogs.

Who Should Request Access to Production APIs

Airlines and technology providers that are ready to actively engage in API implementation should request access to this first release. Request access now if your team is planning to begin integration work, support a pilot airline, or participate in a Proof of Concept (POC), such as launching and distributing a new product or creating ancillary bundles with traditional or dynamic content, or both. Access requires completing an onboarding process to ensure readiness for implementation. Once you request access, ATPCO will contact you.

If you're not ready to integrate yet, you can still start exploring the API documentation and test endpoints using sample data here in our Development Portal.

Scope of production APIs

Some data and capabilities are out of scope for the initial MVP implementation and are planned to be delivered later. More APIs, such as channel and aggregator-facing APIs (Airline Profile) are still in development in collaboration with ATPCO’s working groups and will also be released in a future phase.